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FAQs

Listed below are some Frequently Asked Questions for VPS Linux KVM.


What is Virtual Private Server (VPS) Hosting?

VPS Hosting utilizes a technology called Virtualization, to create an isolated Virtual Machine for you with dedicated resources and full root access. It gives you all the features and functions of Dedicated server, without the additional cost.


What are the advantages of VPS Hosting?

With VPS Hosting, you have complete isolation. This means that no matter what other users might be doing on the server, your VPS package will be unaffected. With root access, you can install whatever applications you require. VPS also gives you guaranteed resources, so no matter what, the CPU,RAM, HDD and Bandwidth allocated to your VPS package will always be available for your applications.


What is a KVM VPS?

A KVM (Kernel-based Virtual Machine) is a virtual private server which sits on top of a physical dedicated server. Resources are dedicated to the KVM VPS and are not shared with other users on the physical device, offering tremendous reliability and performance.


What is the difference between KVM and OpenVZ?

A KVM is true virtualization where the VPS operates as its own server, independently of the host node. OpenVZ is a container based virtualization which relies on the host node's kernel.


Can I install cPanel on my VPS package?

We have an automated installation process configured on our servers. When you buy a KVM VPS cpanel will be installed on your package. This is inclusive of any package that you choose to buy.


What kind of software can I install on my VPS package?

As you have full root access, you may install any compatible software on your VPS package. However, any software that violates our Acceptable Usage Policy will not be allowed.


Is a Dedicated IP available?

Yes, at an additional cost. You can raise a support ticket to get a dedicated IP.


What kind of support do you offer?

We will assist you in managing and troubleshooting the following services :

  • Container boot related issues
  • Network related issues
  • Hardware related issues
  • Setup and re-installation of VPS
  • Core OS updates and patches
  • Container login issues
  • Reverse DNS setup
  • Initial installation and basic firewall setup

What is your backup policy?

You are responsible for your backups and web content. It is recommended that you keep copies of your content safe and make your own backups. You can take a backup from your cPanel or use a remote backup solution.


Is Upgrade/Downgrade possible?

No, an upgrade or downgrade is not possible between the plans or resources.